Privacy Policy

How we collect, use, and protect your personal information.

Information We Collect

When you shop at chilternoutdoorliving.co.uk, we collect Personal Information such as your name, email address, billing address, delivery address, telephone number, product selections, and payment information.

We may also collect information about where you are on the internet (e.g. the URL you came from, IP address, domain types), your browser type, the country where your computer is located, and the pages of our website that were viewed during your visit.

How We Use Your Information

We use your information only for the following purposes:

  • Processing your orders
  • For statistical or survey purposes to improve chilternoutdoorliving.co.uk and its services to you
  • To serve website content and advertisements to you
  • To administer this website
  • If you consent, to notify you of products or special offers that may be of interest to you

Data Security

We will treat all your Personal Information as confidential. We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

We require all third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation. We will not release your Personal Information to any company outside of Chiltern Living for mailing or marketing purposes.

Your Rights

If you create a shopping account you may be given the option to receive information from Chiltern Living by post, email or telephone, about products, promotions or special offers. You can opt out at any time.

You may unsubscribe from our contact list at any time by telephoning us on 01296 925 745 between 10am and 5pm (Mon-Fri).

Contact Us

Questions regarding this Policy should be directed to:

Customer Services

Chiltern Living

Wendover Road

Stoke Mandeville

Aylesbury

HP22 5GX

Tel: 01296 925 745